INSDUSTRIAL TRAINING

In Progress

This is end of the second week before I finish my training industrial training. I was not too busy for this week because I'm no need carry out responsibility, tasks, and work by my supervisor. This is give me chance to help sister Laila at customers counter and indirectly allows me to use the system and learn more depth the function of system because it can be a guideline for my Final Year Report. Other than that, I'm also become one of the Committee Member for Islamic Days Program because I was invited by my units member. At first, I refused to become the Committee Member for Day of Islamic because I have only two week for my industrial training but, I feel guilty when refused their offer because they are very hoping I'm joining them. Anyway, what I can do before completion of the my industrial training is complete the paper work for Islamic Days Program. I'm always attend the meeting for Islamic Days Member and sometimes the meeting held two times a week. My responsible is not though because I'm only one of the Committee Member and only help them to provide the schedule for this program and give idea. I'm very appreciate they are invite me to join them although I can't together with them while the program running in February. From experience become Committee Member for Islamic Days Program, I got many information, knowledge, and skills from them such as skills of communication, giving idea (thinking skills), conduct the program (control and manage skills), teamwork skills and make a decision. 

Last week I have got problem about myself confidence when I count and check money and now the problem has solved. I feel better for this week than last week because now I can focused 100% for my tasks and responsibility. This week I make a correction to the tasks which my unit members to do mistaken such as I should check and make correction the data and amount of electricity bills in Bandar Penawar, Bandar Mas, Bandar Sri Perani, Tg. Balau, Desaru and Punggai obligations under LBJT for January until November 2011 using the accounts software. It seem a simple tasks but actually not because it need a high accuracy in key in the total or number. Every data is details and if have one mistake it will effect to overall data and need start from beginning. It is very tiring and sometime I should work overtime because I need do correction before close the account. I'm very hated and angry when have a mistakes in data and calculation because I can't back to home on time." >_< "  But, the things that make me happy for this week is I allowed by my supervisor to work in customers counter where I can help my members called sister Laila to deal with customers. Besides that, I help her decorate a part of Aduan Pelanggan Awam and provide Borang Kepuasan Pelanggan. I'm very happy because I can using my creativity to help her decorate the counter to increase the customer satisfy. (Hehehe...very interesting). When I work in customers counter, I learn how to provide Borang Kepuasan Pelanggan that means what question which suitable to put in the form and how to design it to attract the customers to fill in the form. I also learn how to using a system which including paymennt for tax, rental, license, etc. Thanks to my supervisor because allows me to gain experience at customers counter.

Back like a normal day and week where this week is not my special week. I can't gain experience and knowledge from outdoor working like before week (fourth week). My tasks for this week is I update a minutes paper of meetings for Pemantauan Projek LBJT file. I feel bored when to do a same work for everyday but, I think it more better I have a work to do than I have nothing work to do. =.=' (erkkk)  I also prepare and update the minutes paper of meetings for RMK-10 file. This is means that for this week I have prepare and update two file. Is it really amazing, right? (hahaha,,,I was only joking).  Besides that, as usually I count and check amount of daily revenue from toilet, rinse, and mini buses in Tg Balau and Desaru which owned by KEJORA. Sometimes I feel uncomfortable and scared because everyday I should count and check the amount of money from company daily revenue. This amount is very big and it make me always think a bad and negative assumption such as what if this money is lost? Should I replace the money if there is a certain amount while calculating? From where I get the money to replace the lost money? Can I carrying out this responsibility? (Arghhhh!!! why so many question in my mind?). I don't want all this question and assumption interfere my work and my mind cause I can't focused to my tasks. So, I want solve this problem quickly before I get a big problem. I have getting advise from my members where they are more experience than me to faced this situation. They are tell that I should be an honest person, do your best in carry out your responsibility and complete your tasks. If I can fulfill all above, my bad assumption and question will disappear merely. This is because if I confidence in myself to do a work honestly and full commitment, I shouldn't worrying about anything and all my bad assumption and question will not appear in my mind. If not, get a motivation from other members or staffs and ask yourself 'other people can do the job with honesty, why am I not?' If the money lost, I should be responsible any way because this is my responsibility and adhere to ethical. This is the most precious lesson for me and I can't forget it. 

Hmmm....I can say this week is my charity work week because for this week my tasks is help my units member to complete their tasks. Other word, I can gain experience from my units member because there are have many things that I want to know in reality of working. I think this week is very interesting to me because I'm not too depressed by my responsibility to complete my boring tasks like before this. @_@
The first my charity is I help my units member who I called a sister Lina send the check to Administration Department and ask the signature from Mr. Wan Mohd Ashril. So, this is my opportunity to see the overall of Administration Department environment. I think, this is a good time for me acquainted with the staff and other training industrial student in this department to make a new friends (hehehe). For my observation, my department working environment is more big and comfortable than Administration Department. I can also see the difference the ways of working and tasks both department. 0.o (there are have a big difference).
Other than that, this week I volunteer to help my member called Mr. Azeewan to help him in shop owned by KEJORA to sell the souvenirs because the KEJORA has held Majlis Sambutan Hari Kualiti dan Inovasi Kejora Tahun 2011 for one week. From this, I can gain experience how to calculate the stock but, the more important is I deal with customers where I was faced  and serve a variety of bureaucratic customers. No doubt, deal with customers is requires more patient and must know how to faced with difficult customers. My mind, my body and my soul so tired. I'm dying. x_x''  Besides that, I was entrusted by my supervisor to take his responsibility where he want me to teach other members about new system which the company was implemented for five month. Besides that, he want also I check every file and data which my units member done like he do before this. For example, I check a paper work of Belanjawan for 2012, Perbelanjaan Projek Kontrak 2012 and amount of electricity bills. Before he give his responsibility to me he was teach me first. I feel difficult for a first time but, I can't give up and I set my mindset that this is a good time to learn expose my ability to carry out my tasks and responsibility. I can't disappointed my supervisor and I should challenge myself.

My third week training in Lembaga Kemajuan Johor Tenggara (KEJORA) is very busy because have many tasks which I should complete quickly. Sometimes I make a mistake because I'm not realize the some data is miss and this is cause me was scolded by my supervisor. But, I consider what my supervisor said as advise which I should accept and always take a lesson from the mistaken which I have done. It hurt but I assume this situation and what happen this week as my experience and training to face the real situation while I'm work.
This week, my tasks is prepare a Work in Progress called WIP for year 2011 based on the information and data from Penyata hasil dan Belaja 2011 file and also from Buku Kontrak LBJT. To complete this task, I take two days and already ask and learn more from my units because this task have many formula which I should remember. Besides that, I'm also should update and key in data about a water bills to the ledger called (Fail Lejar Sewa Kedai). Like the last week where this week I'm absence for one days because of Awal Muharam Days for Johor. So, total of my absence for three week is three days and it make me happy because I can get more rest for working day. Hahaha!!!! Just joke.

Second week I feel more comfortable and slowly I can adapt with my work environment, my tasks and other staff. This is my experience to learn how to deal and cooperate with co-workers and customers. My first expectation about the training is a very simple and easy but in reality it is very difficult from various aspect. For my second week, my supervisor want me key in data a n electricity bills in Bandar Penawar, Bandar Mas, Bandar Sri Perani, Tg. Balau, Desaru and Punggai obligations under Lembaga Bandaran Johor Tenggara for August, September and October. Other my task is update a file for a paper of meeting minutes for a 891/1/7 Jld 22 which was closed in September 2011. In this week I'm also absence for one day because of Hari Keputeraan Johor.